City Of Jacksonville Social Services Division EHEAP
Address
117 West Duval Street, Suite 210
Jacksonville, FL 32202
(904) 630-2489 x7
https://www.coj.net/welcome/news/home-energy-assistance-available-for-seniors
AKA:
City of Jacksonville
Description:
Provides once-per-season assistance with utility bills to prevent a shut-off. assist low-income households, with at least one person age 60 and older, when the households are experiencing a home energy emergency.
Hours:
Monday-Friday: 08:00am-05:00pm.
Intake Process:
Call to begin intake process.
Program Fees:
None.
Languages:
English.
Eligibility:
Serves Duval County residents. Household must have one permanent member age 60 or older.
Income must be at or below 150% of the Federal Poverty Guideline for the current year. Must have a documented heating or cooling emergency.
The following documents are required for every EHEAP appointment:
Photo ID on all members in the household age 18 or older.
Proof of household income for all members age 18 or older.
Social Security cards for everyone in the household.
Birth Certificate for household member under age 18.
Proof of Residence (address).
Other documents as needed (SNAPS, Section 8, etc.).
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
March 29, 2025
Address Listings
Physical (Primary)
117 West Duval Street, Suite 210
Jacksonville, FL 32202
Contacts
Phone Numbers
EHEAP Assistance
(904) 630-2489 x7
Legal Status:
Government
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Special Notes/Funding
Due to COVID-19 safety protocols are in effect; a mask must be worn and temperature checks upon entering the building. Seniors can receive benefits of up to $600 twice per year.
Description
A city office that offers emergency home energy assistance for the elderly age 60 and above that have a delinquent utility bill or a shut off notice, lack of heating fuel or physical problems with an energy source a chance to catch up on their energy bills.
Availability
Changes accordingly to agency funding.
Hours
Mon-Fri - 8:00am to 5:00pm
Required Documents
Picture ID for household members 18 or older. SS cards for all household residents. Birth certificate for household members under age 18. Proof of household income for all household members. Current electric, gas or fuel bill information. Proof of disability for anyone in the household that is disabled. Income for 3 months prior to an appointment date. Lease and Notice of Tenant's Rent and Utility Reimbursement. Subsidy if client lives in Section 8 HUD housing. Utility bill with disconnection notic or gas bill with disconnection. Food Stamp approval; notice of case action letter; if applicable for the current year.
Eligibility
Assistance for the elderly age 60 and above that have a delinquent utility bill or a shut off notice.
Fees
None.
Intake Procedure
Client must call for an appointment. 630-CITY Option 7
Languages
English.
Geography Served
- Florida
- Duval County
- Duval County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Send profile information to an email address.
Provide your email address to receive information about City Of Jacksonville Social Services Division EHEAP.
Sent!
Close this fieldSend a condensed resource profile to your phone via text message (SMS).
Select your cell carrier and provide your phone number to receive information about City Of Jacksonville Social Services Division EHEAP.
Sent!
Close this field