Northeast Florida Community Action Agency LIHEAP Program Robert Kennedy Center

Address

1133 Ionia Street Suite 212
Jacksonville, FL 32206

(904) 362-8052

www.nfcaa.net

AKA:

NFCAA

Description:

Provides emergency financial assistance to income-qualified families for utility costs. Payments are made directly to the utility provider, and are limited to only when funds are available. The automated appointment hotline is available 24 hours a day, seven days a week, and a live Operator is available Monday through Friday from 10:00am to 5:00pm. Language accommodations are also available.

Hours:

Mon-Fri - 10:00am to 5:00pm

Intake Process:

Due to COVID-19; no walk-ins are permitted.
Appointment is needed first for assistance; then the application should be completed.
Clients that live in Clay County must complete the City of Green Cove Springs Utility Form.
Appointments can be scheduled up to 14 calendar days in advance.
Appointments can be made through the Online Appointment Scheduler by phone.
Required documents can be scanned or pictures of the documents can be uploaded.
Utility Bill Certification Form must be completed if the utility bill is not in the customer.
Social Security number for all members of the household are required.
Household members age 18 and over with no income must complete the Self-Declaration Form.

Program Fees:

None.

Languages:

English and other languages

Eligibility:

Meet the current income Federal Guidelines
Documented proof of need
Assistance once per funding cycle
Client must have an account with service provider

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

May 24, 2021

Address Listings

Physical (Primary)

1133 Ionia Street Suite 212
Jacksonville, FL 32206

Contacts

Phone Numbers

North Florida Community Action Agency Appointment Line

(904) 362-8052

North Florida Community Action Agency Robert Kennedy Center

(904) 632-1461

Legal Status:

Non-Profit

Special Notes/Funding

NFCAA has temporarily suspended in-person operations to prevent the spread of COVID-19. Access to offices is limited to authorized personnel until further notice.

Description

Financial assistance for Electric Service Payment is limited to only if funds are available.

Availability

Changes according to agency funding.

Hours

Mon-Fri - 10:00am to 5:00pm

Required Documents

The client is advised of the documents on the call to schedule the appointment and is called prior to the appointment to review the documents needed.

Eligibility

Assistance provided to the general public. Meet the current income Federal Guidelines Documented proof of need Assistance once per funding cycle Client must have an account with service provider

Fees

None.

Intake Procedure

Due to COVID-19; no walk-ins are permitted. Appointment is needed first for assistance; then the application should be completed. Clients that live in Clay County must complete the City of Green Cove Springs Utility Form. Appointments can be scheduled up to 14 calendar days in advance. Appointments can be made through the Online Appointment Scheduler or call. Required documents can be scanned or pictures of the documents can be uploaded. Utility Bill Certification Form must be completed if the utility bill is not in the customer. Social Security number for all members of the household are required. Household members age 18 and over with no income must complete the Self-Declaration Form.

Languages

English.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Florida
    • Duval County

    Telephone Numbers

    Number:
    904-632-1461
    Type:
    Other
    Name:
    North Florida Community Action Agency Robert Kennedy Center
    Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    • Florida
      • Duval County
      Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

      Hours

      Mon-Fri 10:00am to 5:00pm

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

      • Florida
        • Duval County
        Edit Service DetailsClick here to see this service (BV-8900.9300-300) and related services within the Service Tree.

        Special Notes/Funding

        NFCAA has temporarily suspended in-person operations to prevent the spread of COVID-19. Access to offices is limited to authorized personnel until further notice.

        Description

        They provide assistance for low income households with home energy needs which pays all or a portion of the utility bills of people whose utilities are at risk of being shut off. They provide assistance with home heating fuel and a weatherization program to the elderly, disabled and households with children.

        Availability

        Changes according to agency funding.

        Hours

        Mon-Fri - 8:00am to 5:00pm

        Required Documents

        The client is advised of the documents on the call to schedule the appointment and is called prior to the appointment to review the documents needed.

        Eligibility

        Assistance provided to the general public. Meet the current income Federal Guidelines Documented proof of need Assistance once per funding cycle Client must have an account with service provider

        Fees

        None.

        Intake Procedure

        Appointment is needed first for assistance; then the application should be completed. Clients that live in Clay County must complete the City of Green Cove Springs Utility Form. Appointments can be scheduled up to 14 calendar days in advance. Appointments can be made through the Online Appointment Scheduler or call. Required documents can be scanned or pictures of the documents can be uploaded. Utility Bill Certification Form must be completed if the utility bill is not in the customer. Social Security number for all members of the household are required. Household members age 18 and over with no income must complete the Self-Declaration Form.

        Languages

        English.

        Geography Served

        None

        Telephone Numbers

        Number:
        904-632-1461
        Type:
        Other
        Name:
        North Florida Community Action Agency Robert Kennedy Center
        Edit Service DetailsClick here to see this service (BV-8900.9150) and related services within the Service Tree.

        Special Notes/Funding

        Financial assistance for Water Service Payment is limited to only if funds are available.

        Hours

        Mon-Fri 10:00am to 5:00pm

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

        • Florida
          • Duval County
          Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

          • Florida
            • Duval County
            Edit Service DetailsClick here to see this service (BH-3000.1800-950) and related services within the Service Tree.

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