Northeast Florida Community Action Agency - Duval - Emmett Reed Center

AKA:

NFCAA

Description:

Provides emergency financial assistance to income-qualified families for utility costs. Payments are made directly to the utility provider, and are limited based on availability of funds. The automated appointment hotline is available 24 hours a day, seven days a week, and a live operator is available Monday through Friday from 10:00am to 5:00pm. Language accommodations are also available. Other programs include the Weatherization Assistance Program to assist low-income individuals in controlling energy costs, the Data Busters Program, a six-week summer program including computer and employability skill training for youth ages 14 to 17, and the Family Self-Sufficiency Program, which provides support with employment, financial education, and household support.

Hours:

Mon-Fri 8:00am to 5:00pm

Intake Process:

Due to COVID-19 no walk-ins are permitted. All appointments and applications must be completed online or by mail.
An appointment is required to submit applications and can be made through the website or by calling the appointment line.
Appointments can be scheduled up to 14 calendar days in advance.
Required documents must be uploaded, either as scanned documents or pictures of the documents.
A Utility Bill Certification Form must be completed if the utility bill is not in the applicant's name. This form must be signed by the person whose name is on the bill.
Social Security number for all members of the household are required.
Household members age 18 and over with no income must complete the Self-Declaration Form.
Shelter Agreement for rent assistance to be completed by the landlord or management company.
Landlords must also provide a current W-9 form.
Current Copy of Section 8 or HUD Housing Application and Calculation sheet is required.
A copy of the Rental Agreement or Lease is required.

Program Fees:

None

Languages:

English

Eligibility:

Applicants must meet the current income Federal Guidelines and be able to provide documents providing proof of need.
Assistance is available once per funding cycle.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

August 21, 2023

Address Listings

Contacts

Phone Numbers

Legal Status:

Non-Profit